E-COMM SPECIALIST
Qwerty Ink is seeking a dynamic and results-oriented E-commerce Specialist to join our growing team. The ideal candidate will be responsible for driving the online sales strategy, managing the day-to-day operations of our e-commerce platforms, and implementing initiatives to enhance the overall online customer experience. The E-commerce Executive will play a crucial role in optimizing sales channels, analyzing data, and staying abreast of industry trends to ensure Qwerty Ink remains at the forefront of the digital marketplace.
A TQI E-COMM SPECIALIST HAS
QUALIFICATIONS
HR Interview
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Bachelor's degree in Business, Marketing, or a related field.
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Proven experience in e-commerce management, preferably in a similar industry.
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Strong understanding of e-commerce platforms, technologies, and trends.
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Proficient in web analytics tools, digital marketing, and SEO/SEM strategies.
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Excellent analytical, organizational, and project management skills.
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Strong communication and interpersonal skills.
MANDATORY SKILLS
Technical Interview
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Familiarity with various e-commerce platforms including Amazon, Flipkart, Pepperfry, Urban Ladder, and Etsy.
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Proven track record in proactively monitoring and addressing customer feedback to uphold a positive online reputation.
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Strong communication and interpersonal abilities for effective collaboration with cross-functional teams.
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Facilitating clear conveyance of e-commerce strategies and insights.
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Enthusiastic in carrying out work efficiently.
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Experience with KPIs/KRAs.
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High-performing & self-driven individual.
ROLES & RESPONSIBILITIES
Cultural Fit Interview
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Monitor and analyze operational performance metrics to identify areas for improvement.
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Streamline the operational policies and procedures.
Manage and oversee day-to-day operational activities. -
Ensure compliance with company policies and industry regulations.
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Providing support to the senior management team.
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Oversee the logistics and supply chain, coordinating with various departments and external vendors to ensure timely delivery of products or services.
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Reviewing existing processes, identifying inefficiencies and suggesting improvements to manage and optimize company’s processes.
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Evaluate procurement processes and strategies to enhance efficiency, reduce costs, and improve overall performance.
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Must ensure that the products or services comply with quality standards, which includes establishing quality criteria, monitoring outputs, and performing audits.
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Manage the Quality Assurance and Quality Control team for smooth functioning of the operations.